POLICY

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DEPOSIT: A 50% non-refundable deposit is required at time of booking to secure your date.

 

CANCELLATION: The client reserves the right to cancel their order at any time but deposits are non-refundable, no exceptions.

 

BALANCE: Pending balance will be required to be paid at least (3) days before pickup or delivery day. If balance is not paid by due date the order will automatically cancel.

 

TIME: Depending on the design and detail of the cake some cakes will require a longer lead time to insure proper time for making fondant accents/decoration. All cake orders must be placed and deposit at least (7) days prior date of event.

 

DESIGN:  Although we make every attempt to provide an exact design and to match colors, custom cakes are a work of art. It may not be possible to match an exact shade of a color, but we will come as close as possible. The final product may be subject to slight variations. We do not offer discounts or refunds if the exact shade of a color is not achieved or if a variation occurs.

 

DISCLAIMER: We CANNOT be held responsible for any damage incurred to your cake once it leaves our establishment or once the cake has been delivered. We recommend you picking up your cake in an air conditioned vehicle. Make sure your vehicle is placed on a flat surface, DO NOT travel with the cake on your lap.

 

DELIVERY: Delivery rate starts at $25 per mile. In the case of an unavoidable occurrence, such as an act of god, a car accident, poor road conditions, or dropping of cake during delivery. We cannot be held liable for more than the price of the cake described in this order. 

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